Frequently Asked Questions

What are the shipping costs and how long does it take?

Shipping is free on all orders. Our processing time is 1-2 business days, and our standard delivery time is 3-4 business days.

How long does it take to receive my package?

You can expect your package within 4–6 business days (1–2 days processing + 3–4 days shipping).

What payment methods do you accept?

We accept Visa, MasterCard, American Express, Diners Club and PayPal.

What is your return policy?

You can return items within 30 days of purchase. Items must be unused and in their original condition.

When will I receive my refund?

Refunds are usually processed within 10 business days after we receive and inspect your return.

How can I contact customer service?

If you have any questions, please send an email to support@toppertrend.com Phone: +31 6 81862594 We usually respond within 24 hours.